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Shipping & Returns

SHIPPING POLICY

For all in-stock items shipping within the USA we typically fulfill your order within 3 business days. We ship Monday—Friday via trackable mail. This means 3-6 business days for transit time from the day it leaves our warehouse.

RETURNS

PLEASE NOTE: RETURNS CAN TAKE 3-4 WEEKS TO PROCESS.

Here are some rules for returning merchandise:

  • Must be within 30 days of purchase
  • Product has not been worn / used to work out in or washed
  • Tags are attached, product is in its original poly bag, and hygiene liners in place on swim items
  • SALE ITEMS CANNOT BE RETURNED
  • Customer is responsible for shipping charges to return/exchange products. We suggest a shipping method with tracking to ensure your product makes back to HQ. We are not responsible for lost packages.
  • Please note we only credit you back in the amount of the merchandise being returned. Shipping charges are not refundable.
  • PLEASE NOTE: We reserve the right to refund at our discretion based on the condition an item is returned. If an item is without tags, without it's polybag, dirty, covered in pet hair or smelly we will not give you a full refund!

DEFECTIVE / FLAWED PRODUCTS

Rebel stands behind all of our products. If you a think product has a workmanship or material flaw, within 90 days of purchase, please email a photo to contact@rebelwaks.com and we will take a look. Some things that do not fall under manufacturer's defect involve:

  • Material pilling due to rubbing up against a saddle bag or race belt
  • Material pilling due to contact with rough surface
  • Skin chafing is not due to a defect. If you are prone to chafing, we suggest using BodyGlide or a similar product to protect your skin while riding or working out.
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