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Shipping & Returns

SHIPPING POLICY

FREE SHIPPING ON ALL ORDERS

We offer free shipping on all orders, both domestic (United States) and international. No minimum purchase required.

For all in-stock items, we typically fulfill your order within 3 business days. We ship Monday—Friday via trackable mail.

Domestic Shipping (United States): Transit time is typically 3-6 business days from the day your order leaves our warehouse.

PLEASE NOTE: If you live in the United States and we are shipping to you via US Priority Mail, sometimes the tracking can be off by a day or so. If you track your package and it says “delivered”, but you don’t have it in hand please be patient and give it another day or so. From our experience it typically arrives the next business day.

International Shipping: Transit time varies by destination but is typically 5–12 business days. Please note that international orders may be subject to customs duties and taxes imposed by the destination country. These charges are the responsibility of the recipient.

RETURNS

PLEASE NOTE: RETURNS CAN TAKE 3-4 WEEKS TO PROCESS.

Here are some rules for returning merchandise:

  • Must be within 30 days of purchase
  • Product has not been worn / used to work out in or washed
  • Tags are attached, product is in its original poly bag, and hygiene liners in place on swim items
  • SALE ITEMS CANNOT BE RETURNED

Customer is responsible for shipping charges to return/exchange products. We suggest a shipping method with tracking to ensure your product makes back to HQ. We are not responsible for lost packages.

Please note we only credit you back in the amount of the merchandise being returned. Shipping charges are not refundable.

PLEASE NOTE: We reserve the right to refund at our discretion based on the condition an item is returned. If an item is without tags, without its polybag, dirty, covered in pet hair or smelly we will not give you a full refund!

DEFECTIVE / FLAWED PRODUCTS

Rebel stands behind all of our products. If you think a product has a workmanship or material flaw, within 90 days of purchase, please email a photo to contact@rebelwaks.com and we will take a look. Some things that do not fall under manufacturer’s defect involve:

  • Material pilling due to rubbing up against a saddle bag or race belt
  • Material pilling due to contact with rough surface

Skin chafing is not due to a defect. If you are prone to chafing, we suggest using BodyGlide or a similar product to protect your skin while riding or working out.

Free shipping on all orders worldwide!

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